Privacy Policy

This is what matters to you about your data protection at limitless bookkeeper’s privacy:

Your data is secure and safe with us. We will not sell your information to anyone or use it unethically. If we are required however by a law to disclose your data, then we will comply.

We circulate business updates every now and then, if you wish to stop receiving this, simply inform us that you no longer wish to receive such updates, and we will stop immediately.

Further, if you want us to remove your information completely from our database, amend or revise it, we will 100% comply with your request.

Now, if you wish to read the lengthy legal lawyers wording about the above 3 sentences, here you go 😊

1. PURPOSE OF THIS POLICY

This Policy describes how we collect and use your personal data, in accordance with the United Arab Emirates (“UAE”) Personal Data Protection Law (“PDPL”) and in light with the European Union (“EU”) General Data Protection Regulation (“GDPR”).

2. ABOUT US

Limitless Avenue Advisory is a company based in the UAE and engaged in providing accounting, feasibility study and taxation advisory services.

For the purposes of the PDPL, GDPR, and this Policy, collectively the (“Law”), we are the ‘Data Controller’. This means that we are responsible for deciding how we hold and use personal data about you. We are required by the Law to notify you of the information contained in this Privacy Policy.

We have assigned the following email address as a point of contact to receive enquiries in relation to this Privacy Policy or our treatment of your personal data. The email address is bookkeepers@limitlessbookkeepers.com.

3. HOW WE MAY COLLECT YOUR PERSONAL DATA

We mainly obtain personal data when:

  • You request a proposal from us in respect of the services we provide.
  • You engage us to provide our services.
  • You contact us by mobile phone, email, or social media.
  • From third parties and/or publicly available resources.

4. THE KIND OF INFORMATION WE HOLD ABOUT YOU

The information we hold about you may include the following:

  • Your personal details such as your name and/or address.
  • Contact details we have had with you in relation to the provision, or the proposed provision of our services.
  • Details of any services you have received from us.
  • Our correspondence and communications with you.
  • Information about any comments and inquiries you make to us.
  • Information from research, surveys, and marketing activities.
  • Information we receive from any other sources.

5. COOKIES

       5.1. We use Cookies

In order to deliver a personalized, responsive service and to improve our website, we remember and store information about how you use it. We use cookies for a variety of purposes, including the analysis of visitor behavior, to personalize pages and to keep a user logged in. This is done using simple text files called cookies which sit on your computer.

These cookies are completely safe and secure and will never contain any sensitive information.

       5.2.  Declining Cookies

Declining cookies will mean the functionality of our website will be affected and you may not be able to complete all the services / functionality on offer.

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for our website or any other websites, you can do this through your browser settings. Your browser’s ‘help’ function will tell you how to do this. 

6. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site.

On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under tools.google.com/dlpage/gaoptout.

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: support.google.com/analytics/answer/181881

Further information concerning the terms and conditions of use and data privacy can be found at www.google.com/analytics/terms.html 

7. HOW WE USE PERSONAL DATA WE HOLD ABOUT YOU

       7.1. Data Processing

We may process your personal data for purposes necessary for the performance of our agreement with our clients and to comply with our legal obligations.

We may process your personal data for the purposes necessary for the performance of our contract with our clients. This may include processing your personal data where you are an employee, subcontractor, supplier, or customer of our client.

We may process your personal data for the purposes of our own legitimate interests provided that those interests do not override any of your own interests, rights and freedoms which require the protection of personal data. This includes processing for marketing, business development, statistical and management purposes.

We may process your personal data for certain additional purposes with your consent, and in these limited circumstances where your consent is required for the processing of your personal data then you have the right to withdraw your consent to processing for such specific purposes.

We may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data.

       7.2.  Situations in which we will use your personal data

We may use your personal data in order to:

  • Execute our obligations arising from any agreements entered into between you and us to provide you with our services.
  • Provide you with information related to our services and our events and activities that you request from us or which we feel may interest you, provided you have consented or not objected to be contacted for such purposes.
  • Seek your thoughts and opinions on the services we provide.
  • Notify you about any changes to our services.
  • Provide you with any business updates or new laws or regulations that may impact you or be of an interest.

In some circumstances we may anonymize or pseudonymize the personal data so that it can no longer be associated with you, in which case we may use it without further notice to you.

If you refuse to provide us with certain information when requested, we may not be able to perform the contract we have entered into with you. Therefore, we may be unable to comply with our statutory or regulatory obligations.

We may also process your personal data without your knowledge or consent, in accordance with this notice, where we are legally required or permitted to do so.

       7.3. Data retention

We will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected.

When assessing what retention period is appropriate for your personal data, we take into consideration:

  • PDPL requirements and any other applicable laws.
  • The requirements of our business and the services we provide you.
  • The purposes for which we originally collected the personal data.
  • The lawful grounds on which we based our processing.
  • The types of personal data we have collected.
  • The amount and categories of your personal data; and
  • Whether the purpose of the processing could reasonably be fulfilled by other means.

8. DATA SHARING

       8.1. Sharing your personal data with third parties

We will share your personal data with third parties where we are required by law Only, where it is necessary to administer the relationship between us or where we have another legitimate interest in doing so.

        8.2. Third-Parties service providers who process your personal data

“Third Parties” includes Third-Party service providers. The following activities are carried out by third-party service providers include mainly: IT services, marketing services and banking services.

Our Third-Party service providers are required to take commercially reasonable and appropriate security measures to protect your personal data. We only permit our Third-Party service providers to process your personal data for specified purposes and in accordance with our instructions.

For example, we utilize the services of Microsoft 365 in which we store some data using excel, word, PowerPoint and other tools on Microsoft cloud.

        8.3. Other Third-Parties

We may share your personal data with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal data with a regulator or to otherwise comply with the law.

9. OUR POLICY AS WE ARE OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)

We are based in the UAE which is outside the EEA. Nevertheless, we aim at adhering to the GDPR principles as much as possible.

We will not disclose information without your consent, unless compelled to by relevant tax and other laws or to meet the professional obligation you require from us. Our Policy is to retain such information long enough to meet the relevant statute of limitations per the applicable laws in the UAE, and to answer any questions which may arise.

10. DATA SECURITY

We have put in place commercially reasonable and appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other Third-Parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will endeavor to notify you and any applicable regulator of a suspected breach where required.

11. RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION

      11.1. Your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Should your personal information change, please notify us of any changes of which we need to be made aware by contacting us on bookkeepers@limitlessbookkeepers.com.

      11.2. Your rights in connection with personal data

Under certain circumstances, you may:

  • Request a copy of your personal data held by us.
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data.
  • Request us to delete or remove your personal data where you have exercised your right to object to processing.
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this basis.
  • You also have the right to object where we are processing your personal information for direct marketing purposes.
  • Request to suspend the processing of personal data about you
  • Request the transfer of your personal data to you or another data controller if the processing is based on consent, carried out by automated means and this is technically feasible.
  • Please note that all this is subject to tax and regulatory requirements to maintain adequate accounting and tax records and retain them for prescribed periods of time.

If you want to exercise any of the above rights, please email us on bookkeepers@limitlessbookkeepers.com.

You may be required to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

12. RIGHT TO WITHDRAW CONSENT

In the limited circumstances where you may have provided your consent to the collection, processing, and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw any prior consent, please email us on bookkeepers@limitlessbookkeepers.com.

Once we have received notification that you have withdrawn your consent, we will no longer process your personal data for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

13. CHANGES TO THIS POLICY

Any changes we may make to our Privacy Policy in the future will be provided to you in a form of official email.

This Privacy Policy was last updated in March 2022.